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Returns

RETURNS

Defective, incorrect or damaged items may be returned, within 10 days of original ship date.  Go Girl Designs will ship the replacement items and charge no additional shipping or handling costs.   At your request, Go Girl Designs will issue either an exchange or refund.

HOW TO RETURN AN ITEM

You must call (865) 546-0415 and obtain a Return Authorization number.  Please have the following information available when you call:

  1. First and Last Name
  2. Email address
  3. Date of Order
  4. Order Number

Once you have obtained your return number, you will be sent a printable form to include as a packing ship with your return.  Ship your Return prepaid to

Go Girl Designs
620 Mabry Hood Road

Suite 201
Knoxville, TN 37932

Please allow 2-4 weeks for the return to be processed.

If you have any questions, call our customer service number.

LOST ORDERS

Any issues, including lost orders, must be reported within 30 days from placing the order to insure quality service. We are not responsible for lost orders that are not reported within the 30-day time period.